Ethical Code

INPROTEC IRT SRL recognises that a company’s reputation is built not only on the expertise of its staff and the high quality of the service provided to its customers, but also on the attention paid to the needs of the wider community.

The principles that have always guided this company’s work are formally set out in a Code of Ethics, in the belief that reliability is built day by day by complying with regulations and valuing the people.

This Code of Ethics therefore serves as a distinctive and defining feature in relation to the market and third parties; understanding and adhering to it – a requirement for everyone who works for or collaborates with the Company – forms the foundation of our business and is the first step towards realising our vision.

INPROTEC IRT SRL’s objective is therefore to strive for excellence in the market in which it operates, through sustainable development, safeguarding the environment and the safety of those involved by consistently acting in accordance with social ethics, thereby achieving satisfaction and ensuring added value for employees, customers and, more broadly, the community.

This Code of Ethics (hereinafter the "Code") sets out the ethical and moral principles that underpin the activities of INPROTEC IRT SRL (hereinafter, the "Company") as well as the guidelines for conduct adopted by the Company both internally (in relations between employees) and externally (in relations with institutions, suppliers, customers, business partners, political and trade union organisations, and the media (hereinafter the "Stakeholders")).

Adherence to these principles is of paramount importance in achieving INPROTEC IRT SRL’s corporate mission and in safeguarding its reputation within the socio-economic context in which it operates.

This Code is binding on the directors and employees of INPROTEC IRT SRL, as well as on all those who work for or collaborate with the Company, whether on a permanent or fixed-term basis (hereinafter referred to as the "Recipients").

The Code will be widely disseminated within the internal governance structure and extensively communicated externally, including via the company’s website.

INPROTEC IRT SRL also undertakes to take all necessary measures to ensure that the principles and provisions of the Code are duly disseminated and applied.

The conduct of all employees, at every level of the organisation, is guided by the principles of legality, fairness, non-discrimination, confidentiality, diligence and loyalty.

INPROTEC IRT SRL operates in full compliance with the law and this Code.

All Recipients are therefore required to comply with all applicable regulations and to keep themselves constantly updated on legislative developments.

The Company regards transparency in its financial statements and accounting as a fundamental principle for the conduct of its business and for the protection of its reputation.

Fairness and moral integrity are an absolute duty for all Addressees.

Addressees are required not to enter into any privileged relationship with third parties that results from external pressure aimed at obtaining improper advantages.

In the course of their duties, the Addressees are required not to accept donations, favours or benefits of any kind (except for items of modest value) and, in general, not to accept any form of consideration in order to grant undue advantages to third parties.

In turn, Recipients must not make donations of money or goods to third parties or, in any case, offer any form of unlawful benefit or favour (except for items of modest value or commercial courtesy gifts authorised by the Company) in connection with the services they provide to INPROTEC IRT SRL.

The firm belief that one is acting in the Company’s best interests does not exempt the Addressees from the obligation to strictly comply with the rules and principles of this Code.

In its dealings with stakeholders, and in particular in the recruitment and management of staff, in the organisation of work, in the selection and management of suppliers, as well as in its dealings with public bodies and institutions, INPROTEC IRT SRL avoids and rejects any discrimination based on age, gender, race and ethnicity, sexual orientation, health status, political and trade union views, religion, culture and nationality of its stakeholders.

INPROTEC IRT SRL, meanwhile, fosters integration by promoting intercultural dialogue and the protection of the rights of minorities and vulnerable groups.

INPROTEC IRT SRL is committed to ensuring the protection and confidentiality of the personal data of Data Subjects and Stakeholders, in compliance with all applicable data protection legislation.

Recipients are required not to use confidential information, obtained in the course of their work, for purposes unrelated to the performance of such work, and in any event to act at all times in accordance with the confidentiality obligations undertaken by INPROTEC IRT SRL towards all Stakeholders.

In particular, Recipients are required to maintain the strictest confidentiality regarding documents that may disclose know-how, commercial information and corporate transactions.

The relationship between INPROTEC IRT SRL and its employees and contractors is based on mutual trust: employees are therefore required to act in the best interests of the company, in accordance with the values set out in this Code.

Recipients must refrain from any activity that may constitute a conflict with the interests of INPROTEC IRT SRL, refraining from pursuing personal interests that conflict with the legitimate interests of the Company.

Where there is a possibility of a conflict of interest arising, the Recipients are required to contact their line manager without delay so that the company can assess, and where appropriate authorise, the activity in question.

In the event of a breach, the Company shall take all appropriate measures to resolve the conflict of interest, reserving the right to take action to protect its interests.

INPROTEC IRT SRL and the Recipients undertake to engage in fair competition, in compliance with national and EU legislation, in the knowledge that healthy competition provides a sound incentive for innovation and development, whilst also safeguarding the interests of consumers and the community.

Staff assessment and selection are carried out fairly and transparently, in accordance with equal opportunities principles, with a view to matching the needs of INPROTEC IRT SRL with the professional profiles, ambitions and expectations of candidates.

INPROTEC IRT SRL is committed to taking all necessary measures to prevent any form of favouritism in the recruitment process, using objective and merit-based criteria, whilst respecting the dignity of candidates and acting in the best interests of the company.

Staff recruited, including through the implementation of this Code, are provided with clear and accurate information regarding the roles, responsibilities, rights and duties of the parties.

INPROTEC IRT SRL protects and develops its human resources, committing itself to maintaining the conditions necessary for the professional growth, knowledge and skills of every individual, by providing appropriate training for professional development and undertaking any initiative aimed at achieving this objective.

INPROTEC IRT SRL encourages employee involvement in the life of the company by providing participatory tools designed to gather employees’ opinions and suggestions, thereby ensuring their fullest possible involvement.

Whilst employees are expected to be as helpful as possible to the Company, no employee may be required to perform tasks, services or favours that are not required under their employment contract or their role within the company.

The Company is firmly committed to combating incidents of bullying, stalking, psychological abuse and any behaviour that is discriminatory or undermines personal dignity, both on and off company premises. Relations between employees must be conducted with loyalty, fairness and mutual respect, in accordance with the values of civil coexistence and individual freedom.

INPROTEC IRT SRL is committed to providing its staff with a healthy, safe working environment that respects the dignity of its employees.

Health and safety in the workplace is ensured both by strictly implementing the provisions of current legislation and by actively promoting a culture of safety through specific training programmes. Staff training is a central element of the management system in place.

INPROTEC IRT SRL safeguards the health of its employees, whilst also ensuring compliance with hygiene and health and safety regulations.

INPROTEC IRT SRL believes that operational efficiency and a culture of control are essential for achieving its objectives.

Recipients are required to strictly adhere to the company’s internal procedures and instructions.

Recipients must act in accordance with their respective authorisation profiles and must retain all relevant documentation to keep a record of the actions taken on behalf of the company.

In the course of their accounting duties, the Recipients are required to act in accordance with the principles of truthfulness, accuracy and transparency, so as to safeguard the reputation of INPROTEC IRT SRL both internally and externally.

Adherence to these principles also enables the company to plan its operational strategies on the basis of its actual financial and asset position.

All entries recorded in the accounts must therefore be supported by complete, clear and valid documentation, avoiding any form of omission, falsification and/or irregularity.

In the case of assets or income based on valuations and estimates, the relevant entry must be based on criteria of reasonableness and prudence.

The Addressees shall carry out their duties with a view to streamlining and minimising the use of company resources.

The Addressees are required to apply the relevant security provisions correctly in order to protect hardware devices from unauthorised access, which could seriously undermine the rights to the protection of personal data of INPROTEC IRT SRL staff and customers.

INPROTEC IRT SRL provides eligible stakeholders with appropriate communication tools through which they can interact with the company to submit requests, seek clarification or make complaints.

The information provided to stakeholders is complete and accurate, enabling recipients to make informed and appropriate decisions.

INPROTEC IRT SRL’s advertising complies with ethical standards, protecting minors and rejecting discriminatory, vulgar or offensive messages.

Relations with the authorities and the public administration must be characterised by the utmost clarity, transparency and cooperation, in full compliance with the law and in accordance with the highest moral and professional standards.

Unless expressly authorised, the Addressees may not deal with the authorities or the public administration in the name and on behalf of INPROTEC IRT SRL.

In their dealings with public officials, public service employees and the public administration in general, authorised recipients shall adhere to the highest standards of fairness and integrity, refraining from any form of pressure, whether explicit or implicit, aimed at obtaining any undue advantage for themselves or for INPROTEC IRT SRL.

In this regard, authorised recipients shall be required to strictly comply with the provisions of this Code and, more generally, with the guidelines issued by the management of INPROTEC IRT SRL.

INPROTEC IRT SRL does not favour or discriminate against any political or trade union organisation.

The Company refrains from making any improper contributions of any kind to political parties, trade unions or other social groups, except in specific cases where exceptions apply and, in any event, always within the limits permitted by current legislation.

Recipients are required to refrain from exerting any direct, indirect or implied pressure on politicians or trade union representatives.

Recipients shall deal with third parties courteously, competently and professionally, in the belief that the protection of the company’s image and reputation, and consequently the achievement of its objectives, depend on their conduct.

In particular, the Recipients must refrain from any form of unfair or deceptive behaviour that might lead customers or suppliers to rely on unfounded facts or circumstances.

Recipients are required to make a consistent commitment to providing timely, high-quality services to customers, striving to minimise any form of disruption or delay in order to maximise customer satisfaction.

Relationships with suppliers are based on loyalty, fairness and transparency.

Suppliers are selected on the basis of objective criteria of cost-effectiveness, suitability and efficiency.

The selection of suppliers on purely subjective or personal grounds, or in any case on the basis of interests that conflict with those of the company, is prohibited.

Recipients must take every possible measure to ensure that suppliers and customers are also able to comply with the fundamental ethical principles set out in this Code.